Role: PhD Student
Gerard has spent time on both sides of the table, with a congenital bilateral hearing loss for which he wears hearing aids. His passion is to help patients achieve their hearing goals through relationship building, and is determined to reduce the number of hearing aids residing in drawers.
He had most recently been enjoying his work for an independent clinic comprising of adult and paediatric audiology patients, which extended through to adult vestibular and tinnitus patients.
He holds a Master of Audiology with Distinction from the University of Canterbury (New Zealand), and a Bachelor of Commerce (Honours) in Management, following undergraduate majors in Marketing and Economics.
Patient-centred care means business: evidence and implications of patient-centred care for hearing care organisations in Australia
Exploring how “business success” is currently defined and regarded within the audiology profession, and investigating the commercial viability for a patient-centred approach in current audiological service provision models.